Cancellation Policy

1 · Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

2 · Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to goods that are made to your specifications or are clearly personalised (Article 16 (c) EU Consumer Rights Directive / § 18 (1) 3 FAGG). Examples: products printed with your own name, text or image.

3 · Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs resulting from your choice of a delivery method other than our standard option), without undue delay and at the latest within 14 days from the day we receive your withdrawal notice.

We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise; under no circumstances will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

4 · Return of Goods

You must send back the goods to the return address we provide (nearest Printful returns facility) without undue delay and in any event not later than 14 days from the day on which you notify us of the withdrawal. The deadline is met if you dispatch the goods before the period of 14 days has expired.

You bear the direct cost of returning the goods. If the goods are faulty or damaged, we will refund the return shipping costs.

5 · Sample Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and send it back:

— To: Association BRÜCKEN-WERKE, Jagdweg 2, 9241 Ragain, Austria
  E-mail: friedensuchtfrieden@gmail.com

— I/we (*) hereby withdraw from the contract concluded by me/us (*) for
  the purchase of the following goods (*) / the provision of the following service (*)

— Ordered on (*) / received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only for paper communication)

— Date
(*) Delete as appropriate
  

6 · Contact

Association BRÜCKEN-WERKE · Jagdweg 2 · 9241 Ragain · Austria
Phone: +43 660 920 2737
E-mail: friedensuchtfrieden@gmail.com

Last updated: May 2025