Request a Return

1 · Eligibility

You may request a return within 14 days of delivery if the item is defective, damaged, or misprinted. Personalised items without defects cannot be returned (see Cancellation Policy).

2 · How to proceed

  1. Complete the form below in full.
  2. Upload at least one photo clearly showing the issue.
  3. After review you will receive an e-mail with confirmation and further instructions (including the return address if needed).

3 · Refund or Replacement

Approved refunds are issued via the original payment method; replacement items will be produced and shipped promptly.

4 · Return Form

Please complete all required fields.

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5 · Contact

Association BRÜCKEN-WERKE · Jagdweg 2 · 9241 Ragain · Austria
Phone: +43 660 920 2737
E-mail: friedensuchtfrieden@gmail.com